Welcome email · Strong Starts Hub

Hey Katie 👋 your plan for this morning

Still on: 7:00 am unwell not coming in - Unwell, 8:00 am Bernadette Woods - Personal Training with Katie (1 Hour), 9:00 am Willam Pursell - Health Club Assessment - New Members, 10:15 am Postpartum Power, 12:30 pm Helen Trist - Personal Training with Katie (1 Hour), 2:00 pm Mandy Hortle - Health Club Assessment - New Members

Free to work: 4:00 pm–5:00 pm (lighter) · 8:00 pm–10:00 pm

Priorities: Upload last week's bank statement, Check in with Alyssa — trial follow-up, Check in with Elyshia — trial follow-up

Day with the kids — keep it light, I'll still flag the important bits.

8:38 AM

Friday 4 September

☀️ 14°C

Welcome email — Emily

Pre-filled from your Postpartum welcome template, with their booking link added. · Use the rebooking email instead

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Hey Emily

I'm so excited to have you joining us for Postpartum Power! I cannot wait to support you in reconnecting with your body, feeling strong, and carving out this time for you.

Here are all the details:
....

If this is your first class, please arrive about 10 minutes early so we can have a quick chat and orientation before we start.

If you haven't already, could you please fill out the forms below so I can best look after you in class:

📋 Please read and sign your liability waiver before your first session:
https://hub.strongstarts.com.au/form/waiver

📋 Please complete your pre-exercise form before your first session:

Postpartum / Perinatal — Pre-Exercise Screening:
https://hub.strongstarts.com.au/form/pp_screening

Program Commitment:
By joining, you're committing to the 8-week block and paying for your spot in the small group class. There's no refund for missed sessions — but there's lots of flexibility:

If you can't make a class, please cancel it in your hub as early as you can — it frees up your spot for someone else who's keen to get in.
You can make it up in any class with a spare spot, any time during your block — just book the make-up through your hub. And if you're going to be away, you're welcome to pass your spot on to a friend instead — just let me know at least 48 hours ahead.

Babies and little ones are welcome. We just ask that if your child is on the move, you keep them close to your work area so they don't disturb anyone else's workout.

Here is the link to your Strong Starts Hub:
https://hub.strongstarts.com.au/portal?t=ac32911b68328db0eea44144a5f4ac87

This is your home base — manage your classes, cancel and rebook, fill in your forms, and join waitlists. It's also how we stay in touch, so please use this rather than SMS or socials for anything Strong Starts related.

📲 Add it to your phone + turn on alerts
Open your booking link (above), then save it to your home screen so it opens like an app:
• iPhone: tap the Share icon, then "Add to Home Screen".
• Android: tap the ⋮ menu, then "Install app" / "Add to Home screen".
Then open Strong Starts from the new icon and tap "Turn on notifications" — you'll get a little buzz whenever I message you, so nothing gets missed.

If I ever have to miss a week due to sickness, we'll make it up — either by adding an extra week at the end, or refunding you for that session.

Payment:
Your invoice will come through in a separate email over the next few days. Your spot is secured once it's paid.

Thanks for trusting me to support you through this chapter — reach out any time.

Warmly,
Katie
Strong Starts

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